1. Purpose
This Acceptable Use Policy ("AUP") outlines the acceptable and prohibited uses of the Friendly 360 platform. By using our Service, you agree to comply with this policy. Violations may result in suspension or termination of your account.
2. General Conduct
You agree to:
- Use the Service only for lawful purposes
- Comply with all applicable laws and regulations
- Respect the rights and privacy of others
- Maintain accurate account information
- Protect your account credentials
3. Prohibited Activities
3.1 Illegal Activities
- Using the Service for any illegal purpose
- Violating any applicable laws or regulations
- Money laundering or fraudulent financial activities
- Identity theft or impersonation
3.2 Harmful Content
- Uploading malware, viruses, or malicious code
- Distributing illegal, obscene, or harmful content
- Harassment, bullying, or threats toward others
- Content that promotes violence or discrimination
3.3 Email & SMS Abuse
- Sending unsolicited bulk emails (spam)
- Sending SMS messages without proper consent
- Using purchased or harvested contact lists
- Spoofing sender information or misleading headers
- Sending content that violates CAN-SPAM, TCPA, or GDPR
3.4 Social Media Misuse
- Violating social media platform terms of service
- Posting spam or automated engagement manipulation
- Creating fake accounts or impersonating others
- Mass following/unfollowing or like manipulation
3.5 System Abuse
- Attempting to access other users' accounts
- Circumventing security measures or access controls
- Interfering with or disrupting the Service
- Excessive API usage beyond reasonable limits
- Reverse engineering or scraping the platform
4. Content Guidelines
All content you create, upload, or distribute through our Service must:
- Be accurate and not misleading
- Not infringe on intellectual property rights
- Comply with advertising and marketing laws
- Include required disclosures for sponsored content
- Respect privacy and obtain necessary consents
5. Resource Limits
To ensure fair usage for all users, we implement reasonable limits:
- API rate limits as specified in your plan
- Storage limits for files and media
- Email/SMS sending limits per day/month
- Social media posting frequency limits
Exceeding these limits may result in temporary throttling or additional charges.
6. Enforcement
We reserve the right to take the following actions for policy violations:
- Warning: First-time minor violations may receive a warning
- Suspension: Temporary suspension of account access
- Termination: Permanent account termination for severe violations
- Legal Action: Reporting to authorities or legal proceedings
7. Reporting Violations
If you become aware of any violations of this policy, please report them to abuse@360.friendlycreatives.com. We investigate all reports and take appropriate action.
8. Changes to This Policy
We may update this AUP from time to time. Continued use of the Service after changes constitutes acceptance of the updated policy.
